Wajab App

The "Wajab" e-participation app is your digital channel for submitting complaints, feedback, and suggestions regarding government services, while also allowing you to track the status of your request and view the latest actions and updates until processing is complete.

Terms and Conditions

Terms and Conditions

  1. Acceptance of Terms
    By downloading or using the Wajab application, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using the application.
  2. User Accounts
    Users are responsible for maintaining the confidentiality of their account information.
    You must provide accurate and complete information when creating or using your account. Providing false or misleading information may result in suspension or termination of the account.
  3. Acceptable Use
    Users agree to use the application only for its intended purposes, such as submitting feedback, participating in surveys, or sending reports and suggestions.
    Any misuse of the application, including attempting to compromise the system or uploading harmful content, is strictly prohibited.
  4. In-App Purchases
    The Wajab application is currently provided as a free service, and access to its core features does not require any subscriptions or in-app purchases.
  5. Limitation of Liability
    The application is provided “as is” without any warranties, express or implied.
    To the maximum extent permitted by law, we shall not be liable for any indirect or incidental damages resulting from the use of the application or from delays in processing services.
  6. Changes to the Terms
    We reserve the right to update these Terms at any time. Continued use of the application after updates indicates your acceptance of the revised Terms